Citizenship Fingerprint Application Process

Dear Valued Customer,

 

Thank you for choosing our services for your Citizenship fingerprint application. We hope that you have had a good experience with our service.

 

Please be aware that the processing fingerprinting services as detail below:

                       

          We are responsible to ensure the quality of your fingerprints meets the RCMP’s requirements and to send it to RCMP electronically. Once your fingerprints are sent to the RCMP, we no longer have control of the process. RCMP will be responsible for checking your criminal record and send the result to the correct address (Citizenship office or your house) which you provided today.

          We also do not involve in the mailing process as the RCMP will only mail the document by Regular mail of Canada Post. It might take a couple of weeks to receive the result.

         

          If you or the Citizenship office did not receive the document, you could follow the instruction below to directly track your status with RCMP by email at ccrtis-scictr@rcmp-grc.gc.ca. Please provide:

+Your full name & date of birth

+Date your application was submitted

+Reason for the criminal record check

+A phone number where you can be reached.

+The document control number (DCN) which is on the submission confirmation we gave you.

 

    *** Please allow at least 2 weeks for your document to arrive before contacting the RCMP.

 

If you would like to review the process again, please check this infographic diagram of the process.

 

 

 

 

 

 

 

 

 

Thank you again for choosing us and our services.

 

Sincerely,

Frontier One Inc.

Accredited Fingerprinting Agency

ON80469

©2020 by Frontier One Inc

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